Frequently Asked Questions

Find answers to common questions about Apex Altimeters

How do I sync my devices?

Simply download the Apex Altimeters app for your platform (Mac, Windows, Linux, iOS, or Android) and follow the pairing instructions. The Core altimeter connects to your Wrist displays and HUD glasses via Bluetooth. No account is required. Just pair and jump!

Can I use third-party altimeter faces?

Yes! Our Altimeter Faces Store features both official Apex Altimeters designs and community-created faces. You can also create and submit your own designs.

What's the battery life like?

Battery life varies by device: The Apex Infinity Core lasts up to 12 hours of continuous jumping, the Wrist displays last 8-10 hours, and the Engo 2 glasses provide 8-10 hours of use per charge.

Is there a warranty?

All Apex Infinity products come with a standard 1-year warranty covering manufacturing defects. Extended warranty options are available at checkout.

Do you ship internationally?

Yes, we ship to over 100 countries worldwide. Shipping costs and delivery times vary by location.

Still have questions?

Our support team is here to help!

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